Technology, changing consumer behaviour and deregulation are challenging hospitality at its core. What’s more, these trends have been accelerated by pandemic, and are forcing hoteliers to review the fundamentals of their value proposition in the post-Covid-19 era. How can you offer more than “a place to sleep and eat”? How to unlock new areas of growth? And how to promote a coherent and compelling guest experience?

Often, the answer to these questions is putting in place an effective hotel concept.

But what exactly is a hotel concept? How do you create one? And how do you implement it?

Drawing on our successful Hotel Concept Handbook – resulting from a collaboration with Ecole hôtelière de Lausanne – we will share with you inspiration and practical advice to (re)invent your hotel.

In this insight-packed webinar you will:

• Learn about the 7 components (of the Hotel Concept Framework) that are part of every great hotel concept
  
• Discover exclusive examples of successful hotel concepts – from a Japanese hotel that doubles as a fashion label to a Parisian Café that produces its own music
• Find out how you can not only adapt your hotel to the latest trends but become a trendsetter yourself
• Get the chance to ask questions about your hotel to Creative Supply’s expert team

Whether your objective is to reinvent your hotel from top to bottom or simply to broaden your knowledge, this session will give you ideas and motivation to build or improve your hospitality concept.